Shipping Policy

At Simon Wanders, we are committed to delivering your outdoor and travel products in a timely and secure manner. Please review the following details about our shipping process.


🚚 1. Delivery Method

We currently offer Cash on Delivery (COD) as our only payment method. All orders are shipped through reliable courier partners to ensure safe and prompt delivery.


⏱️ 2. Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or holidays will be processed on the next working day.


📦 3. Estimated Delivery Time

  • Delivery usually takes 4–7 business days depending on your location.

  • Remote or rural areas may require additional time for delivery.

  • You will receive shipping updates and tracking information (if available) once your order is dispatched.


🌐 4. Shipping Coverage

  • If your location is outside our delivery area, we will contact you to notify you and cancel the order if necessary.


❗ 5. Shipping Charges

  • Shipping is free on all standard orders, unless otherwise stated during checkout or on promotional items.


📞 6. Failed Deliveries

If the delivery is unsuccessful due to:

  • Customer unavailability

  • Incorrect address

  • Refusal to accept the order

The order will be returned to us. In such cases, future COD orders may require address confirmation or may be declined.


📨 7. Contact Us

If you have questions about your shipment or want to check delivery status, contact us at:
📧 [email protected]