At Simon Wanders, we are committed to delivering your outdoor and travel products in a timely and secure manner. Please review the following details about our shipping process.
We currently offer Cash on Delivery (COD) as our only payment method. All orders are shipped through reliable courier partners to ensure safe and prompt delivery.
Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or holidays will be processed on the next working day.
Delivery usually takes 4–7 business days depending on your location.
Remote or rural areas may require additional time for delivery.
You will receive shipping updates and tracking information (if available) once your order is dispatched.
If your location is outside our delivery area, we will contact you to notify you and cancel the order if necessary.
Shipping is free on all standard orders, unless otherwise stated during checkout or on promotional items.
If the delivery is unsuccessful due to:
Customer unavailability
Incorrect address
Refusal to accept the order
The order will be returned to us. In such cases, future COD orders may require address confirmation or may be declined.
If you have questions about your shipment or want to check delivery status, contact us at:
📧 [email protected]
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